Privacy Policy
Effective Date: 1-1-2025
1. Introduction
ACR Stone Group, LLC values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website acrstonegroup.com and use our services, including our 10DLC-compliant messaging services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and other contact details.
Message Data: Content of SMS/MMS messages sent through our platform in compliance with 10DLC regulations.
Technical Information: IP addresses, browser type, device details, and usage data.
3. How We Use Your Information
We use the information collected for:
- Providing and managing our 10DLC-compliant messaging services.
- Ensuring compliance with mobile carrier regulations and industry guidelines.
- Improving our website and customer experience.
- Sending important service updates and communications.
- Preventing fraud, spam, and abuse of our services.
4. SMS Messaging and 10DLC Compliance
By providing your phone number, you consent to receive messages from us in accordance with 10DLC regulations. We comply with carrier requirements and industry best practices, including:
- Obtaining proper consent before sending messages.
- Providing clear opt-out options (e.g., replying "STOP" to unsubscribe).
- Maintaining records of consent for compliance purposes.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Third parties that assist in delivering our messaging services.
- Regulatory Authorities: To comply with legal obligations, including mobile carrier and 10DLC requirements.
- Business Transfers: In the event of a merger, acquisition, or business sale.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
- You may opt out of SMS communications at any time by replying "STOP."
- You can request access, updates, or deletion of your personal data by contacting us.
- You may manage cookies and tracking preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: 800-697-1330
ACR Stone Group, LLC
sales@acrstonegroup.com
45 Knight Street
Jaffrey, NH 03452